IN THIS ISSUE
CELEBRATING GROWTH AND PROGRESS AT TELEPERFORMANCE INDIA
Celebrating Growth
I n today’s hypercompetitive business landscape, the value of a brand transcends products and services; it encompasses the emotions, experiences, and connections it evokes among consumers, which when addressed rightly, builds a chain of positive interactions leading to growth and success. As we close Q3, let’s take a moment to reflect and celebrate the remarkable growth and progress we have achieved in recent times. Our journey has been marked by success on multiple fronts - People, Sites, Business, and an unwavering commitment to Diversity, Equity, and Inclusion. People - Our Greatest Asset Our organization is only as strong as the incredible individuals who make up our team and we are immensely proud to witness the growth in our talent pool and their support in making us a Great Place to Work, once again!
Sites - Expanding Our Reach Our recent and ongoing expansion into new locations and sites has been encouraging. These expansions are a testament to our ambition and vision, allowing us to serve a broader range of customers and communities while creating exciting opportunities for our employees. Business - Driving Innovation and Success We stay committed to delivering the best service to our customers, resulting in robust business growth. We’ve seen increased revenue, market share, and customer satisfaction. This growth is a testament to our commitment to excellence and innovation. DEI - A Catalyst for Positive Change We recognize that our DEI journey is ongoing, and we must remain committed to continuous improvement as we partner with our amazing clients to build a team that is as diverse and reflective of our clients’ customers.
As we move forward, we will continue to celebrate diversity and actively seek opportunities to amplify diverse voices, stories, and perspectives within our publication. I encourage all of you to explore stories, research, and engage on expert insights related to our journey in the last quarter, including the launch of an amazing VR Gaming Zone, being recognized yet again as one of the Best Companies for Women and as one of the most Inclusive Companies, and multiple industry recognitions for our technological innovation and prowess which allows us to build very customized tools to support our client partners. Thank you for your dedication to our shared success. Your efforts are truly making a difference, and our team looks forward to achieving even more together in the days ahead.
Celebrating Growth and Progress at Teleperformance India
03 04
14
Growth Story: Solutions and Transitions
CEO Message: Elevating Success with High-Tech, High-Touch
19 18 17 20
Happy Clients, Customers & Employees!
A Winning Attitude: Awards & Recognitions, Q3 2023
CTO Speak: Helping businesses unlock Transformative Potential & boost Growth via Innovative Strategies
06
News & Media Coverage, Q3 2023
COO Message: #TPVantage - Simpler, Smarter Solutions for Global Success
07
We are a Force of Good: Corporate Social Responsibility
CIO Insight: Leading Business Growth & Transformation with Advanced IT Solutions
08
Diversity, Equity, and Inclusion: urturing a Diverse, Equitable & High Trust Work Culture!
22
CHRO Message: Culture of Appreciation - Recognizing our Stars and Championing Excellence
09
GET. SET. EXPLORE. Step into our Captivating New Launches!
24
Teleperformance India’s Ecommerce Growth Journey, Q3 2023
10
PREPARED TO BE AMAZED! Teleperformance Immersive Experience
26
Warm Regards, Neha Sethi Head of Marketing, Teleperformance India
Celebrating Teleperformance India’s remarkable Healthcare Journey and Achievements, Q3 2023
12
2 TELEPERFORMANCE INDIA
TELEPERFORMANCE INDIA
3
Powered by FlippingBook