TP India Client Magazine Q3-2023

GROWTH STORY – SOLUTIONS

GROWTH STORY – TRANSITIONS

Creating

Stories

Solutions Highlights International business growth of almost 88% in comparison to Q3 in 2022. More than 20 unique clients acquired In the first three quarters allowing us to expand our client base and diversify our skill sets across various industries. Four Key Sectors experiencing significant growth: Financial Services (Traditional & Fintech), Travel & Hospitality, Media Entertainment & Gaming, and Retail & Ecommerce. Two client partners greater than 1500 FTEs each acquired in the US market, with the need for innovation, scale, agility, flexibility, commitment, and significant investment.

Transitions Highlights

88% Green Start Score

99.4% On-Time Transition Best On-Time Transition Rate achieved till date

85% NPS Score

Best Green Start Score achieved till date

vs. 74% in 2022: One of the best NPS scores achieved

Subba Bhairavabhatla Solutions and Transitions, Teleperformance India

Ruchi Gupta Strategic Account Management, Teleperformance India

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